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Payments and subscriptions

Postmypost offers a flexible subscription system, allowing you to pay only for the necessary features and avoid unnecessary expenses.

Service usage is governed by the user agreement (offer contract) published on our official website: https://postmypost.io/en/terms-of-use/. If you need to conclude a bilateral agreement, please contact support.

Payment methods​

You can pay for your subscription with a bank card or via bank transfer. When paying by card, you will immediately receive a receipt to the email address you provided. For legal entities, we promptly provide all payment documents either by mail or through electronic document exchange.

Subscription renewal and payment​

A subscription provides full access to the service without limitations or interruptions. You do not need to manually pay each period — the service remains available, and all features work seamlessly.

The subscription renews automatically. If payment is not received, it becomes "Overdue," but access to the service is maintained. You can pay within a week and continue using the service without restrictions. If payment is not received within this period, publication creation will be unavailable. Should the debt remain at the start of a new period, the subscription will not renew. To restore access, you need to pay both the overdue and new period.

Frequently asked questions​

How are accounts counted in the tariff?​

Accounts are the connected social media profiles. Each individual profile (page, group, channel, etc.) is counted as one account, even if they belong to the same social network.

For example, if you connect 2 YouTube channels, 3 VK groups, and 5 Instagram accounts, you have a total of 10 accounts. In this case, a plan for 10 accounts would suit you.

Currently, tariff selection is available in increments of five — you can choose 5, 10, 15, 20 accounts, and so on.

When placing an order in the payment method selection form, you will have the option to select “Payment for legal entities and individual entrepreneurs”. Choose this option, fill in the details, and then you can download the invoice for payment. Original payment documents are provided for each paid invoice. More details: https://postmypost.io/en/legal-entities/.

How to check your subscription?​

Click on your avatar in the upper right corner and select “Payments and subscriptions”. This page displays the current subscription, payment history, and an option to change the active subscription.

How to change the subscription?​

Go to “Payments and subscriptions”, select a new plan, and click “Proceed”. The system will suggest possible transition options — either without additional payment by recalculating the subscription period or with a surcharge.

How to disable the subscription?​

Go to “Payments and subscriptions”, open “Payment methods”, and delete the linked card. After this, autorenewal will be disabled.

How to apply for a refund?​

If you need a refund, simply contact support — we will register a request immediately. A refund is possible if your case meets the conditions specified in the user agreement, section 5.5 “Refund rules”. We will carefully review the request, and if it fits the rules, we will process the refund within 10 business days from its registration.