Unknown error
This error means that the social network returned a non-specific error code that does not contain precise information about the issue. It usually indicates temporary technical disruptions on the social network's side that are not classified as standard errors.
Possible causes
- Temporary technical disruptions on the social network's servers
- Issues with the API used for content publishing
- Unscheduled technical work on the platform
- Recent changes in the API interface not yet reflected in the system
- High load on the social network's servers at the time of publication
- Conflicts between different data processing systems on the platform's side
- Unforeseen issues with authorization or data format
What to do?
- Wait and try publishing later — most unknown errors are temporary and disappear within 10-30 minutes. If the error persists, check the official channels of the social network for information on technical issues.
- Check your account and the content for publication — log into the social network through a browser, ensure your account is active and unrestricted. Also, verify that your content complies with the platform's rules regarding format, size, and content.
If the unknown error continues to appear after several attempts to publish throughout the day, contact support with information about the time the error occurred and the type of content you are trying to publish.