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Social network does not accept media content

This error indicates that when attempting to post, your images, videos, or other media files were not accepted by the social network. The problem is usually temporary and related to technical limitations or failures on the social network's side.

Possible causes​

  • Temporary technical issues on the social network's servers
  • Overload of media processing servers
  • Format or size of files do not meet the social network's requirements
  • Internet connection issues when uploading large files
  • Social network API limitations or changes
  • Failures in the social network's content moderation system

What to do?​

  1. Wait and try again later — most technical issues with uploading media are resolved within 10-30 minutes without any additional actions.
  2. Check the size and format of the files — ensure that the file size does not exceed the social network's limits and that the format is acceptable (usually JPG/PNG for photos, MP4 for videos).
  3. Check the content for compliance with rules — make sure your content does not violate platform rules, as some types of content may be automatically blocked by moderation systems.

If the problem persists even after several attempts throughout the day, contact support with a detailed description of the issue and information about the media files you are trying to upload.